Contact Us
There are a number of ways to contact the Council. This page gives details on how to find our One4All centres, telephone numbers and information about our online services.
We always welcome your comments, and look forward to hearing from you by:
- Face to face
- Phone
- Website (using email or online forms)
Click here for information regarding Rhondda Cynon Taf’s complaints procedure.
Face to face
We currently have 4 One4All centres located in easy to access towns across Rhondda Cynon Taf.
The opening times for all four centres are 8.30am – 5:00pm.
Aberdare
Rock Grounds
High Street
Aberdare
CF44 7AE
Pontypridd
Ty Sardis
Sardis Rd
Pontypridd
CF37 1DU
Porth
Ty Bronwydd
Bronwydd Avenue
Porth
CF39 9DL
Treorchy
Treorchy Library
Station Road
Treorchy
CF42 6NN
By Telephone
Many of our services can be accessed through the dedicated contact centres shown below. These operate during the hours of 9:00am – 5:00pm Monday – Friday. We also have emergency out of hours numbers which can be found below.
Alternatively, you can find out information about a particular service by using our A-Z Index.
Our Headquarters
Rhondda Cynon Taf County Borough Council
The Pavilions
Cambrian Park
Clydach Vale
Tonypandy CF40 2XX
General Enquiries - 01443 424000
Environmental Services - 01443 494700
Finance - Council Tax and Benefit Enquiries - 01443 681081 minicom 01443 680708
Finance - Other Enquiries - 01443 680500
Education Services - 01443 744000
Housing - Repairs enquiries - 0845 3014141
Housing
RCT Homes - 0800 0286355
Sheltered Housing - 08453 014141
Community Care
Community Care General Enquiries - 01443 442100
Field Offices
Llantrisant - 01443 442100
Rhondda - 01443 431513
Taff Ely - 01443 486731
Cynon Valley Adult Services - 01685 875481
Cynon Valley Childrens Services - 01685 888800
Meals on Wheels Enquiries - 01443 735437
Environmental Health - 01443 442100
Licensing - 01443 442100
Pest control - 01443 442100
Consumer Direct - 0845 4040506
Corporate Services - 01443 424000
Development and Regeneration - 01443 665000
Wastebusters (Flytipping) 01443 494847
Emergency Out of Hours Teams
Social Services emergencies - 01443 849944
Other emergencies out of hours – 01443 425001
Website
We have also made every effort to provide email addresses for every service the Council provides. These can be found by browsing for the service you are interested in or by using our A-Z Index.
You can also gain access to a wide range of Council services by using our Online Forms facilities. We are continually adding more forms online so please continue to visit frequently.
Alternatively, you can email us on customerservices@rhondda-cynon-taff.gov.uk.
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Content authorised by: Web Team
Last revised on: 29/9/2009